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"Customer service was good however the room needs ALOT OF ATTENTION the tiles in the room are literally coming up and when you walk on them you almost fall and trip over them. Felt dirty water pressure was very weak. We have been there once before and room was ok but this time just felt dirty the elevator literally took 10 minutes to come down. Coffee was so weak. Breakfast was great."

"No working ice machine, breakfast bar subpar, smell?"

"Great"

"Roaches, bedbegs, extremely run down"

"several stays there. They are always upbeat, helpful, and courteous."

"Room had a weird smell, AC unit screeched whenever the fan activated, batteries in remote were dead, no body wash in the shower and rooms are a little faded. Staff was really nice and helpful though and breakfast was very good."

"Breakfast buffet very good . Room was somewhat clean but corners doors were dusty tub was slippery under the bed not good at all."

"It was great"

"Good place"

"Very polite helpful staff."

"We stayed for 3 nights and our room was never serviced, never saw house keeping. No clean/fresh towels!!! Terrible service, I went to front desk to ask about house keeping service and the answer was “we don’t clean rooms everyday. It’s done every other day… in our experience it was never done!😣😖"

"I highly recommend this place. The rooms are incredible. Full fridge/freezer. Sink, kitchen area. Great bathrooms. Comfortable bed. The breakfast was incredible. "

"Horrible service. I had reservations set two weeks prior and even called three days later to make sure I had the correct rooms on my reservation. They continued to send me messages about checking in. We arrived and they didn't have the original rooms I reserved. After figuring out the money and rooms, he then told me, "Oh yeah, the pool's down." They had no issue continuing to message me to come, but couldn't let me know any of that before wasting the drive and time. Horrible customer service; I...

"The hotel is close to a lot of things and right off the highway."

"Great staff"

"Clean rooms and facility! Everyone was friendly and helpful! We will definitely stay here again when we come through Dayton!"

"Love the area. Hotel is nice and clean. Second time staying there and had the same issue as the first time. Exhaust fan didn't work in the bathroom. Shower head leaked and the spout was really loose. Room was not ready at check in & was told they'd call, but they did not. Expected better from Hilton."

"Check in employee was delightful with a great sense of humor and very kind."

"It was an accessible hotel that a short distance from King’s Island. I got the studio on the first floor with a kitchen. If you are staying with your family, it had a kitchen and a refrigerator to be able to cook and store food if you didn’t want to go out to eat. They had a breakfast buffet and eggs and sausage were prepared. But, I have never been a fan of cook it yourself food, in this case pancakes and waffles. If you are in a hurry or have hungry children, not a good idea. The front...

"The staff were very nice, the room was clean. Overall, it was a good stay."