We stayed here once before a while back and decided to give it another chance. Nope. I'll start with the positives: The front desk staff was kind, the room was spacious, and the pool temperature was warm. Negatives: Our room only locked from the inside, the bed was like a piece of cardboard, the pool area was a mess and smelled of mildew SO BADLY that we had to open windows to enjoy it at all, the pool is literally crumbling and has cement chunks popping off the bottom, many lights not working in the pool area, the hot tub was broken... the place is in such bad shape with broken ceiling tiles and such... The parking lot had no lighting at all and there were lights in hallways flickering. It was very post-apocalyptic... We did not end up staying the night -- we just packed up and went home. I went to get a couple towels for the pool and mentioned to the front desk staff that we would be checking out and mentioned the door not locking and asked if she would want me to close the windows in the pool area when we were done there. She said yes and offered to move us to a different room. I said no, thank you, and she said she would call for a manager to come to process a refund. The manager that came was really snarky and mean to her when investigating the non-locking door. I was told that the refund will take 7 to 10 days. I also burned up a reward night on this, and I'm hoping to get it back. The total fee was over $130... Very not worth it.
