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"X"

"During our stay, a car alarm of a car in the hotel parking lot started to go off at 3:30 AM in the morning. We notified the front desk and were told that they did not know who the owner was. When we called down later to let them know that the alarm was still going off, they said that nothing could be done. The alarm continued to go off until 5:45 in the morning. It was an incredibly disappointing stay."

"Had some ants in the bathroom but overall was a great stay. Staff and facilities were well maintained and attentive"

"Friendly, helpful staff. Clean room & grounds."

"Plenty of shops and restaurants close by. The rooms were spacious and very clean. Bob is a perfect gentleman."

"Honestly this was probably the first time when my husband and I didn’t stay the full length of our trip (2 days) and checked out after one night. It was very disappointing. Firstly, I believe we were the only ones at the hotel. We did not see any other people except some of the workers. There is no one at the front desk 85% of the time. There is a number to call if you need assistance but that’s about it. The breakfast and the lady serving breakfast was very sweet and breakfast was very good....

"This is a fine room for a good price. Nothing fancy but it serves its outhouse."

"Staff was very helpful. Close to 84 and tactical. Breakfast was great."

"Always stay here when visiting New Paltz. 5th or 6th visit. Close to all, very clean and comfortable. Only a minor incident with room above us moving furniture across room. Front desk addressed issue immediately. Would highly recommend"

"Beautiful clean and modern bed was comfortable and room was very cool. Would highly recommend."

"Bed was very comfortable and room was well air conditioned. Room and bathroom were very small and “no frills”. Just the bare minimum. Continental breakfast was a small selection. Good for an inexpensive stay."

"Property was in good condition. Had a bad smell of marijuna in the lobby."

"Terrible!!! The customer support terrible! The actual room, terrible!! This place is a section 8 like housing. It’s dirty and the people there shady. It does not look like a real hotel but a prison. I don’t recommend this place at all. Go at your own risk."

"My room was not ready, I was finally moved into another room. 3 times, at all hours of the night and late night, someone keyed my room open and tried to get into the room. I reported it but no response from staff. The guests were smoking illicit “cigarettes “ that you had to walk through to get to the door. It was a terrible stay and I do not recommend"