"Wife has lupus rashes due to no A/C"

"We were not told about breakfast at check in. Didn’t know it was offered. Had to ask what the hours were for day two of our stay. Front desk gentleman at check in was storing our bags for us. I asked for a minute to get something out of a bag and he responded with several big sighs. No one was waiting to check in. The night gentleman gave us a few recommendations for a late night snack. When we returned and had gone somewhere he didn’t recommend he was very rude to us. Customer service was...

"Very clean hotel and room. It was advertised that it has a bar. It does, but there is nothing in the bar, it is closed off."

"We were flying in late from London and selected this property because it was close to the airport and provided a shuttle and free breakfast. However, we did not end up taking the shuttle or eating the breakfast. Although we waited for over 30 minutes, the shuttle never came. Every time I called, I was immediately put on hold and no one ever came back on the line. We finally took a cab. And upon arriving, the young woman checking us in didn't seem too concerned that their shuttle never...

"Clean room. Updated. I will stay there again"