Find hotels in Longframlington from SAR 260

"For the last 2 times we were checked in by a staff member who was not customer service or caring at all!! Very cold and not willing to help in any way. The first time we had 4 suitcases to take to our room and outside the hotel there was an airport trolley. My husband loaded it and as we passed the desk were told we couldn’t take it to the room. We had planned to bring it straight back down stairs. The second time my husband booked the room for me and didn’t realise it was in his name. She wouldn’t let me check in until he’d sent an email. He was already back in the US and luckily he was able to do it. The clerk pointed to me to “sit over there and I’ll get you when I receive the text” I waited for a while then noticed my husband had copied me in as well. I had to let her know. I know this sounds quite trivial but it would never happen in hotels in the US. We will continue to use this hotel as it’s very convenient but are now very wary of the one staff member. We’ve never had any issues before."

"Very dated "

"Food was great, staff super friendly and the price for a highway stop was low.. "

"Terrible staff my dog cut paw on broken glass they done nothing about it. Abused me verbally and was treat appalling I would like a refund and my dog vet bills paid"

"Hotel and breakfast excellent. Adjoining restaurant. Over priced for qualty and quantity for what you get. Apple crumble inedible and overcooked. "

"Friendly staff and convenient location"

"Had a family room, which was super spacious and comfortable, with amazing views of the harbour from the window Staff were helpful and friendly Breakfast was a buffet with everything you’d need "

"Breakfast was excellent as was the service at breakfast. Parking was a little tight with the number of cars."

"Room was great, all staff were excellent and the food was lovely."