6/10 Okay
Heather
Traveled with family
8 May 2026
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The kitchen had enough equipment provided for convenience. Good laundry facilities although we didn't need to use it. The room was clean albeit small as was the bathroom but the room was functional.
The two biggest downfalls was there was no elevator. A real issue for anyone struggling with luggage on narrow stair cases particularly if allocated to the 4th or 5th floor.
As for the staff, we arrived after 6.30pm and had no head's up at all that the place was unstaffed. The only help we got was from another guest who let us in, where we managed to find where we had to go to get the key for our room in the hotel we'd paid to stay in. This was a 15 minute walk away. Telephoning them didn't work either. One of us went to this other place while the other one stayed with our luggage. He found someone who had least spoke English. When we finally checked out, the person on the desk spoke less than adequate English and was far from welcoming to guests. This place was expensive for what it is and is more suited to back packers. There was constant noise from the underground tubes rattling away especially in the early morning. Would we stay there again? Definitely not.
Heather
Stayed 2 nights in May 2026