2/10
Not Recommended – Noisy and Dishonest Front Desk
I had a very disappointing stay at this hotel. From the start, the experience was frustrating. The front desk initially gave me the wrong room, and only after I went back did they apologize and switch me to another one.
After settling in and taking a shower, I realized the TV wasn’t working. To make things worse, the bathroom was flooding with water. When I asked the receptionist about the TV, they casually mentioned it was under maintenance—something they never informed me about before booking or even when switching my room. When I requested another room, they claimed all rooms had the same issue, which they should have been upfront about from the beginning.
On top of all this, the hotel was extremely noisy, making it difficult to get a good night’s rest. Overall, a bad experience with poor communication and a lack of honesty. I wouldn’t recommend staying here.
LUISANA
أقام ليلتين (2) في شهر مارس عام 2025