"Hotel and spa are stunning. Staff are friendly. Had a bad experience in the Charlie’s restaurant and the clubhouse cafe/spike bar. We headed for lunch in the clubhouse when we arrived as we liked the look of the menu, however we were told that a few of the items were unavailable due to a gas fault so this was fine but still depleted our choices. We ordered soup, pizza and haggis Bon Bon’s. The soup and Bon Bon’s were lovely but the pizza looked like it was microwaved and wasn’t very tasty, the meal came to £50 which I thought was extremely expensive for a snack menu. Then we had a reservation at Charlie’s restaurant for dinner, we chose the chateaubriand steak which is listed as a sharing option. However when it arrived it only came with one small portion of fries and a handful of spinach as well as a small peppercorn sauce. It was £95 and I would say it was only enough to feed one person, we had to order extra sides. We also tried to order a bottle of prosecco and were told that they had none left. We were told we could have champagne to which the cheapest bottle was £85 and as a young couple we were not willing to pay that. Overall the restaurant was extremely disappointing for such a great hotel. This is our second time at the hotel and we had a much nicer time on our last visit where we ate in the stateroom lounge but they have since changed the menu and it didn’t suit us hence why we went to Charlie’s."
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