ابحث عن فنادق بالقرب من بحيرة نورمان، في منطقة شارلوت من SAR 278

"Bedding and pillows not good, iron terrible"

"The reviews I read, before booking does not accurately decribe my most recent experience. Upon check-in, the hotel appeared less maintained than pictures or reviews described on the site. The staff seemed disinterested upon check-in. Our room had a hole in the bathroom door and in the carpet, but seemed reasonably clean. Housekeeping is restricted to every 3 days, including new towels, and only 1 roll of extra TP was provided. (There were 3 occupants). During our first night stay, around 1:30...

"We stayed in a wheelchair accessible room and everything was perfect. The bathroom was roomy as well as the room. Plenty of room for extra medical equipment if needed. And my favorite part the beds were low enough to transfer from wheelchair. And the staff were very helpful and friendly. I would definitely stay there again. L P"

"Dee was excellent at checking. Also kind explaining heat/air when I was confused. We enjoyed the continental breakfast, it was one of the best supplied, cleanest breakfast I have encountered in recent years. I expressed my appreciation to Robin in the breakfast area as we watched her clean, stock and restock while we ate. Morning front desk attendants were also helpful providing a forgotten toothbrush and paste. This was one of the best overnight stay we have enjoyed in quite some time!"

"Breakfast was good, staff was friendly and helpful. Rooms were outdated and bathroom wasn’t the cleanest. It was a good stay for the night though."

"Front desk friendly. Room not ready 2 hours after check in time. Room we reserved not available. Staff said site had been overbooked. We were given smaller room but not compensated for change. Breakfast buffet was a pitiful joke. 2 hours before the end of service, there was no hot food and limited other choices. We had to send out to nearby restaurant for breakfast"

"The staff was great. We really enjoyed our room. It was right on the water and the restaurant on site kept us from having to leave at all."

"Everything was Great!"

"We liked the ping pong table; we specifically chose this hotel for the fireplace in the common space lobby area, however upon check in, we were told by the clerk that the fireplace had not worked since she had been working there. Upon entering the room from a chilly evening, the room was freezing as the ceiling fan was on & the air conditioning was set to 60 degrees; we suspected this was an attempt to mask the reeking smell of cat urine in the entry way; it did not work. On the second night I...

"The thing I liked the most was the front desk staff & the breakfast crew. They were all so kind & friendly. Love the room, the outside dog area and the location."

"We chose this hotel strictly because of the hot tub offering. It takes us 12 hours to get to Charlotte from north of Tampa due to many stops as a result of body pain. This is the only hotel in Charlotte that has hot tub in a large setting. The heated year-round pool was definitely a benefit to staying at the hotel. The housekeeping staff is kind, intuitive and helpful."

"Staff were incredibly kind welcoming. The breakfast had a great assortment. As always the room was very modern and comfortable. The bathroom and linen could have been kept a little cleaner. On a few occasions the linen had hair balls on it or loose strands of hair that did not belong to us😩 Otherwise great stay."

"Elevator was broken, the hotel and room smells bad and had a dirty appearance. One of the towels had a hair in it. My door didn't lock, only the chain lock was working, I've asked the staff and got no answer, had to confirm with another customer if his room's lock would work and it did, so my room was the problem. Breakfast is poor and after breakfast hours there is only hot water available, no cold water was available to buy. I wouldn't choose this hotel again."