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"Clean room, bright communal areas, restaurants and food shops nearby "

"The Spa was amazing and not too many people were there. Breakfast had so many options to choose from and was delicious. What I would say is that our Suite only had one small window by entrance and one very small in the room, but other than that we didn't have any good view, for a suite. Maybe it will be something to mention for this specific room."

"The rooms were very original, with authentic wooden beams, sloping walls and crooked stairs! Lots of character in this beautiful hotel! Would definitely stay again if stopping in the area. Lots of choice for breakfast. The courtyard was decorated for Christmas (late Nov stay) with beautiful lights and decorations. "

"Very clean room, 15 minute walk to downtown. Very nice staff."

"Cozy room in center of Obernai which is very convenient. Only recommendation to the lobby personnel is to have some information on possible parking space alternatives if their reserved parking is full and the nearest parking is full too. "

"The first room smelled of cigarette smoke and the second room had spider webs throughout and the lamps had burned out bulbs throughout the room. The pictures on Expedia did not portray the room correctly. The room and bathroom was very old. Additionally, the breakfast was not appetizing. My family and I only stayed two nights. My wife wanted to leave immediately unfortunately we would have forfeited $700 so we stayed and endured the sorry accommodations. Never would recommend this facility."

"The staff was very helpful and attentive"

"Room was not made up for 3 people as booked. We had to go back down to reception to let them know (as there are no phones in the room). They did remedy this quickly. The room listing however stated a single bed and it was a sofa bed. The lights in the bathroom were very temperamental - one would go off sometimes and sometimes all the lights would turn off. The water also didn’t come out from the sink tap sometimes. "

"We had a lovely last minute booking and what a gem this place is! Overlooking the street, cosy and comfortable. Breakfast was ample, continental but traditional and plentiful! Staff were very helpful and accommodating.."