Find all hotels by Independent in Kroustas

"Perfect. "

"Possibly the nicest hotel I have ever stayed in. The facilities and the grounds are exquisite and the staff are above and beyond. The restaurant serves some of the most delicious food I have ever eaten."

"This is such a brilliant hotel for young families. It’s a really beautiful place with some lovely restaurants, bars & some cute additions like the gelateria & the little on-site kafenio. The staff are brilliant with kids and they’ve thought of everything you need. Malia isn’t the prettiest area, but parts of the Old Town are charming with some lovely, great value restaurants. My only criticism of this hotel how expensive the restaurant are. We chose not to go half board or all-included but I wish we had – I think it would’ve been much better value overall!"

"Should have automatic access to sauna and spa given it’s a spa hotel only access is if you have a treatment for 30 mins and if over they charge you on top of having already paid for a premium treatment "

"Excellent place. Amazing food (actually too good). Nice staff. Only downer is a 100 euro "climate crisis tax" slapped on your bill at the end. If you're going to obligatorily add 100 euros to a bill. You should say this at the time of booking. When do we draw the line on this? A "water crisis tax" of 20,000 euros slapped on a check out bill? I realise it's not all their fault. But more could be done."

"This is a very nice hotel near the marina, a bit away from the chaos of the center of A.N. but still close to restaurants, the beach, etc. The perfect location in my opinion. The hotel staff were very welcoming and helpful. The room itself was fairly basic but clean. We booked a room with a large deck - enough room for 2 loungers, a bistro set, and a bit tub (with unheated water perfect for cooling off in). We spent quite a bit of time on that deck. Breakfast was very good as well. Good selection of foods in a nice room. We did.t try the pool or spa so can't comment on those facilities. "

"Breakfast was more Holiday Inn express standard Room faced a busy road and outside entrance so extremely noisy . Not shown on website or when booking. Rooms were barely serviced Pools have amazing view but be warned are not heated . Indoor pool is pretty cold also most people got out immediately . Nice sauna though"

"I had an unfortunate mishap while booking. While every single reservation i made through Expedia was marked and billed at 3 travelers, somehow this booking defaulted to 2 and I did not catch the error until night of check in. Why would i when i had input 3. While this is not the fault of the property, they were not willing to help ease this unexpected additional $225 ( for a 2 night stay) even though room could accommodate 3 people. I DO fault the property for interrupting my dinner with my family while they were in the know of issue and it was in process of being fixed. I also received not 1 but 3 messages during my very short stay continuing interrupting my family vacation time i never get to have. The 2 messages were referencing needing the additional payment (after i already dropped aporoximate 900 for 2 nights!) They did receive the first of 2 additional payments at this point totaling about $1025. Interrupting the short stay for additional $125 causing great embarassmemt to me with my 2 sons as they didn't understand details and assumed mom was in financial issues which made them feel guilty for coming to this "luxury resort" we chose to splurge on for first time in their lives (20 years!) They felt bad which made me feel bad. I already was stressing at this surprose cost, so adding emotional strsin only made it worse. The 3rd message was because i refused housekeeping services. I did not see need for only staying a 2nd day. I was directed to go to front desk for that!"