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"It is ok, but bring your own toiletries"

"All staff were extremely helpfull"

"I would normally say nothing rather than write a bad review but this place was so bad - the room in particular, the fact that no one cared and it showed , the lack of maintenance or bothering about customers , i think other guests should be aware. We could have put up with having to search for someone to check us in, the dirty carpets, battered dirty paint work, incredibly slow service , being made to feel an inconvenience for having dinner ( food was nice when we eventually got it) and not...

"There was a large party downstairs (floor below) on the Saturday night we stayed there. Music from DJ was very loud and pounding/felt in our room until after midnight preventing sleep. The Restaurant was unavailable due to the party. I wouldn’t recommend booking a room on this property when the downstairs facilities are booked in this way."

"This was a very comfortable place to stay, conveniently situated right in the heart of Melrose. The staff were very helpful and the breakfast excellent."

"First time i have stopped at this hotel but it will not be the last really pleasant owners and staff lovely big room and on suit bathroom and great breakfast at a nice price. Plus it has it own pub."

"Staff and food were very good but stay was let down by a few niggles. I had booked a table for dinner but there was no record of it when I arrived. I had also asked for a room with a walk in shower but didn't get it. The biscuits on the tea tray were the smallest pieces of shortbread I have seen made worse by having no biscuits at all on my second night. The tea bags had not been replenished and why leave 3 cartons of long life milk for 2 people? I have stayed in many hotels with my dog and this...

"Lovely old fashioned hotel in a lovely spot and excellent service throughout"

"Big bedroom and bathroom, comfy bed. Rooms were clean. Great choice for breakfast and well cooked. Staff were friendly and helpful. Great place for a break in the country."

"Comfortable and quiet room with the best welcome treat ever. Good quality breakfast"

"Absolutely charming visit. Food/Restaurant was excellent."

"Centrally located"