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"Check-in staff was rude. Upon entry into the lobby, I stood in the cue line until one of the two reps at the counter made eye contact for me to step forward. I was the only person in the lobby. When she did, I stepped to the counter and presented my Driver's License. As I did I said "Hello, how are you? I'm here to check in. I made a reservation online. Here is my Driver's License." Her response was "Oh no, I'm not ready for you yet." I backed up and waited until I was called back over. She then...

"My best friend and I took a little get away and went to the spa and had the best massage I’ve ever had. The room was clean and the service was amazing. We ordered room service and the food and service was so wonderful! I will definitely be back this is one of the best hotels I have been too!"

"It was a cool place"

"The host was super friendly, and the house was really cute. We loved the quiet neighborhood, and the breakfast the host prepared was great! We would absolutely stay again!"

"The hotel was clean and the staff were extremely helpful. Our only complaint was the parking. When we arrived, the check-in/valet parking was so crowded that we had no where to park. We circled the block a few times and then found off street parking about a block away. After we got checked in, we could park in the garage. Had it been better explained prior to arrival, it wouldn't have been as stressful."

"We came to see the Big Boy Steam Engine 250 America tour. Fairfield was the perfect place to stay. Very kind helpful staff, clean comfortable room and beds. Breakfast was good with a nice variety of choices. The best part was our city view room. Enjoyed the Wheel & Union Station Light show each evening right from our room. Plus it was an easy walk to Union Station. We definitely plan to stay again when we're in the St. Louis area."

"Great place"

"Staff was very friendly and helpful. Our room was clean and ready for us. Parking was very tight."

"The location of the hotel is perfect and is very clean and well maintained. The restaurant is expensive so we walked around the corner to Chili Macs for breakfast each day. The cost to park a car per day is expensive enough at $39 but the hotel initially charged me $117 per day ($39x3) for the 3 days for a total of $350 plus tax instead. Luckily I checked the receipt before I left. The hotel overall is very nice and centrally located, but review your receipt upon checkout for erroneous charges!"

"My room was horrible smells like sewage. There was only one bathroom in lobby and having 50 or more people trying to check in.I don’t want to come back anymore unless you can give me some free stay. 601-597-8160"

"My room could have been cleaner. Overall very nice hotel."

"Love it, now I will really consider it as one of my favorite"

"Great place, will definitely visit again. Everyone was really nice, and I really appreciated that all the restaurants and the aquarium were all within the same complex. So I never had to get into my car. You did go to the arch and the zoo, and those were no more than 6 to 8 minutes away. I would definitely recommend this to anyone."

"Great experience at the Westin. Just a few steps away from Busch field to watch the Braves vs the Cardinals!"