6/10
secured on line "standard room". When I called to request Ist floor ( husband in crutches), she stated yes,the deluxe room is available . When I called back and stated my reservation says standard, we dont want deluxe, she never said to get 1st floor, that is deluxe. When we arrived, only then were told it was additional $ for "duluxe" which meant first floor. $10 difference was fine,but she should have been made clear on phone. She was not new ,as she was training someone.
Lisa
أقام ليلة واحدة (1) في شهر مايو عام 2025