Find hotels in Hurworth-on-Tees from SAR 246

"We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very disappointing. Also in the restaurant they put a main course on the bill that we had ordered but they had accidentally not cooked so we cancelled it but it was still on the bill and was subsequently removed when I mentioned it upon paying. The staff are excellent. The spa is amazing but they cut off spa treatments at 4.45pm for last 1hr service - we only just made it and my service started a few minutes late and finished a few minutes early and when the therapist left the room to give me a moment to get on the bed she was gone for 5 minutes meaning my massage was around 50 minutes but charged as an hour. The sheets are a little low quality compared to other hotels of this caliber but the rooms are beautiful and spacious. The views from the rooms are also lovely. The room service menu is unbelievably limited, almost nothing on it but the breakfast served in the main hotel restaurant is exceptional with a special nod to the crème brule porridge."

"Staff were lovely especially the lady who checked us in! Fantastic! Lovely clean room and nice relaxed time in the spa Would recommend and come back!"

"very good sleep and stay"

"Rooms a bit dated but fine and comfortable. Smart TV recently installed which was good addition. Staff very helpful and approachable. Food good. Bar busy as a popular wedding venue. Third stay here and will return again. Good value and great location. "

"The staff were all very friendly and helpful. The bedroom, reception and bar area were all very clean. Exceptionally large car park, easy parking."

"Hotel was in a great location close to main routes to Darlington and Middlesbrough. It was also close to Teeside Park which has an array of shops, a cinema and lots of eating options. The hotel was modern and clean with a good gym, check in was seamless and the staff were polite and helpful. I would definitely stay there again! "

"Second stay at the Golden Fleece. Ideal location with free/ secure parking. Staff are friendly. Only criticism is that the rooms are starting to get a little tired."

"Great hotel, nice clean room, a bit on the small side but more than adequate for a 1 night stay. Breakfast was quite nice with a decent selection of food. Staff were pleasant although I did have to ask twice for a receipt for a coffee I bought from the bar. The server inadvertently put the receipt in the till and went on to serve someone else."

"Excellent staff, food was great Great location just off the A66 Lovely hotel, just needs a little bit of TLC"