ابحث عن فنادق بالقرب من المنزل السابق لهو سو يان، في هانغ زو من SAR 73

"Staff are friendly and helpful"

"Good location. close most tourists interested places"

"Great location, near west lake, night market and metro. Very grand from the outside, but rooms need major refurbishment. We stayed 2 nights and moved rooms after night one as room smelled badly of cigarettes and damp. Staff very helpful and moved us immediately but, whilst better, it still smelled like smoke (both floors designated non smoking). Furniture dated. Great place if you aren't sensitive to the smell of cigarettes."

"I do not consider this hotel a Shangri-La hotel due to the lack of services like the lobby closing at 10:30 PM for the last call, the room serivce last call is 11 PM, lack of basic things in the lobby like danish pastry, croissant, and etc which is for all the International guests is the basic things you could find in any international hotel. All the best"

"The hotel had no doorman to help us with the luggage when we got off the car. It was dim at night in the lobby, elevator and hallways to guest rooms. The air smelt like light mode in some places. There’s not enough variety for the breakfast."

"Albergo pulito nuovo con colazione a buffet buona"

"كانت اقامه جدا رائعه وموقع الفندق جدا ممتاز والخدمه كذلك"

"En desayuno no tenía opciones occidentales, las habitaciones están viejas y mal tenidas, además conecte un artículo del toma corriente y estalló "

"Great place to stay, full of character and food options. Right next door to a beautiful garden. A few bakery's and places to eat around on the streets. A self service laundry also."

"レンジと洗濯機が付いているのが非常に良かったです"

"Don’t trust the pictures, hotel and rooms were dirty there was garbage left in"

"Hotel room was a little dusty. Bathroom glass panel was also shattered :( Did not feel like it was safe having my kids there"

"Service is good. Most staff are very friendly and helpful."

"Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room."

"It looks like the property is undergoing some renovations. Check-in was done by someone at the reception counter who cannot speak English. He came upto our room, but the key card was not working. We had to go back to the reception to get another card for another room. Wifi password was provided only after we asked for it. But the connection was very bad. No breakfast provided. No restaurants at the hotel. The shower handle at the bathroom was leaking water everywhere. The reception...

"Very clean facility, excellent location, friendly staff. The only problem is finding the place. The listing on Expedia gives the address but it is the address of a complex. The hotel is on the 6th floor. If you face the front of the building (looking at Starbucks) the entrance is on the left side of the building. Look for the big lemon statue."

"Super Hotel in der Stadtmitte! Ein wenig laut, da die Fenster nicht ganz dicht geschlossen haben. Personal war sehr, sehr freundlich und hilfsbereit. Der Frühstück war der Hammer. Wir haben uns rund um wohl gefühlt."