"Great location - close to Heathrow, easy to locate, private car park. Close to local convenience shop and a pub. Beautiful old guest home, with some lovely features; However, we were left waiting on the doorstep to get greeted for over 10 minutes, no apology from staff, later had an apology from owner for her daughter not hearing the door. We were told we could help ourselves to cereal, coffee etc from the dining room, as we were leaving at 645am for the airport, but the was only 1 bowl...

"We had a lovely stay and were made to feel extremely welcome. The room was very clean, modern and comfortable. Walking distance from town and close to multi-storey carpark, which was useful. There was a great selection for breakfast and it was possible to choose what you wanted for a cooked breakfast. Fantastic, quirky stay with mugshots of criminals lining the walls and prison doors into rooms. Would definitely stay again"

"The room was cold and no kettle to boil water "

"Yes everything was excellent "

"yes to both"