"This hotel is in a great spot we had delux room it over looked the river and you could see the minster. Room lovely and breakfast was very nice . Parked easy in car park attached £20 you pay at hotel when leaving .much cheaper than a lot of places in York . Had a good weekend . Would return for sure 4 stars"

"Spacious room with view towards the Minster. Everything in the hotel was spotless and well maintained . Breakfast was good with plenty of choice. We also had dinner which was lovely and well presented . All the staff we met on our visit couldn't have been nicer or more helpful ."

"Stayed at this hotel for four nights and the staff were outstanding. Everyone—from reception to the restaurant and bar—offered excellent customer service. They were incredibly friendly and nothing was too much trouble. The hotel’s location was also perfect for getting around York."

"Clean + friendly staff + good for families "

"Be aware that the Victoria Cloisters apartments are in a totally separate building. This was not clear when booking with Expedia and we heard similar from other guests who had also expectes to stay in the hotel. Only because we paid £140 per night do we have the following complaints. The shower head was broken and did not stay in place, and the threat of being charged an extra £25 if we didn't wash up two glasses, one mug and a spoon, and throw away our tea bag in the bins outside, left a bad...

"Beautiful property in a perfect location. Staff were extremely pleasant. Nothing bad to say. Hope to be able to return."

"Cool. Modern clean. Lots of conveniences. Great location. Although grab and go + bar drinks were very expensive. Luckily everything was within a couple of minute walk including grocery stores. No in room fridge. No in room phone but everything else was great. Breakfast was great. Lots of options"

"Excellent property, great location, close to everything, highly recommended."