Find all hotels by Independent in Hartley from SAR 322

"Room was good, close to the DLR station "

"A Room with a View, But Lacking Comfort ​We booked The Tower Hotel by Thistle for a double celebration: my wife’s 40th birthday and our six-year-old daughter’s first trip to London. While the location provided unforgettable memories, the hotel itself is heavily dated. ​The Positives: ​Views & Location: The absolute highlight is the unbeatable location and the breathtaking view of Tower Bridge from our window. ​Generous Space: Our family room was surprisingly large for the city centre. ​Comfort for Children: The pull-out bed for our daughter was a full double, which she found incredibly comfortable. ​Service: The staff were genuinely friendly. ​The Negatives: ​Stifling Temperatures: The room was far too warm, as the air conditioning is centrally locked at 25°C. When we queried this, reception simply handed us a plug-in fan. ​Poor Sleep Quality: Sleep was further hampered by an uncomfortable main bed and hopelessly flat pillows. ​Lack of Plugs: There are zero plug sockets near the bed for charging devices. ​Archaic Bathrooms: The bathroom desperately needs modernising. It features separate hot and cold taps rather than a mixer, and an old-fashioned rubber plug on a chain. ​The Verdict: If you book purely for the iconic views, spacious rooms, and brilliant location, it delivers. However, if you value a good night's sleep and modern comforts, this property leaves a lot to be desired."

"Check it was completed and got stuff in the lift trying to find our room "

"Good value for money in the area, I always stay here now."

"We only stayed for the night and had to be up early for a flight the next day, however, our stay was wonderful. The shower was amazing, and the view from the balcony was lovely. We stayed for our anniversary, and reception helped us celebrate with a couple of glasses of champagne. The bed was comfortable and we need to know about the pillows because we need our own!"

"The best place to stay in London highly recommend this was my second time staying at leonardo and was amazing as always "

"Love the self service check in. Clean rooms. "

"Firstly there is not enough support or help from the staff there are no phones in the bedroom. I paid for a premium room yet the room I was given was far from premium it was tiny and blocked by a block of flats despite being advertised as ‘city view’ I was able to change after making a complaint but in the new room the TV was so far from the bed it wasn’t comfortable nor were there any plates, bowls, spoons etc… in the kitchen area which didn’t make any sense as there is no way to use it without these. I did love the pool area but it was quite disappointing that the bar/ restaurant area was closed. There is also no where to buy food in the hotel nor is there anywhere to get or order breakfast. Although there is a cafe next to the reception area. I also had an extremely bad sleep, it was sooo noisy and people were shouting outside my room before 5am in the morning."

"Good hotel in a poor area"