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"Brilliant"

"The reception staff were excellent - very efficient, informative and smart. Breakfast was phenomenal - lots of choice and the food was exceptional. We dawdled in the breakfast room for some time after the breakfast period ended and were under absolutely no pressure to move. Our room was very small and although we had booked a double everything seemed to be set up for a single occupant - single chair, single towel in the bathroom etc. The bathroom. Was looking very tired - the bath itself had lost most of its original coating through wear under the shower. The hotel advertises that it has a pool and a gym - we were told we couldn’t use the gym and when we got changed to go for a swim we were told that we were not allowed in the pool because there was an aqua fit class using it for an hour. The only alternative, the jacuzzi, had tepid water in it plus there was no relaxation there because of the ear shattering noise from the aqua fit class - an extremely loud sound system competing with the screaming shouting from the aqua class leader! Unpleasant and frankly a waste of time. This morning whilst my wife was getting dressed there was a sharp knock at the door followed almost immediately by a man bursting into the room saying that he needed to check our radiator! Wow!! He was sent packing but it does beg the question of just how private are your rooms at this Delta hotel? Could he have waited until after checkout time? Could he have apologised for the intrusion? (He didn’t!). "

"Beautiful hotel with great staff! Really right in the heart of Liverpool you can't go wrong! Next time I visit Liverpool I'll be staying here again!"

"Great hotel, clean and lovely breakfast. The conference facilities are top notch."

"The buffet breakfast was very enjoyable"

"Grubby, dated, uncomfortable bed, dirty cutlery at breakfast. Avoid."

"Spacious room, comfy bed . Food was good ,staff very friendly. Great start to a holiday. Will use again "

"We had two seperate stays. The first was on the fifth floor in a room that was not updated and rather dismal. There was a metal window or door banging on the second night that work is up, went unresolved and meant we need to get key to another room to get sleep. Second stay was a single night on third floor in updated room at back of hotel. Nice. No banging. Location is great near train station. History and lobby are interesting. Staff were good and professional "

"Staff are helpful and friendly "