"The hotel is very convenient. The service staff are welcoming and tried to be accommodating. The beds are extremely comfortable. Those are the good qualities. My reasons for giving poor ratings are: we arrived a little early and were meeting family that had previously checked in. I requested if possible to be near his room and was given the room beside him but was asked to wait 15-20 minutes before going to room. Not a problem.after 45 minutes the room wasn’t ready, the staff were...