Find hotels near Grapevine Historical Museum, Dallas from SAR 288

"food great and great service."

"If I could give them a 0, I would. It’s obvious that they are under new management. This used to be a nice clean reasonably comfortable hotel. The room was clean. But there seemed to be an issue with the AC and the halls and rooms were very humid. Had to ask for creamer for coffee two days in a row. None on coffee bar at any time. The part that gets them a 0 stars is after one night there, we left to go to a better hotel. And, they still tried to charge us for the week’s stay that we had originally booked. Even though, we personally went down to check out, the clerk could not assure us that we would only be charged for the one night. He kept saying he had to ask the manager if it could be refunded. This seemed fishy to us, so we contacted the credit card co to let them know we had left and not to approve any other charges. They tried to run it thru anyway about 4 days later after our initial stay woukd have ended. "

"Great staff very kind"

"Clean room."

"The only two negatives about the entire experience was the toilet was rather short for a 5'11" and 6'5" couple. On top of that the parking company are clowns. I set up and paid for parking at check in (with a confirmation) then had some silly note on my car the morning that we left saying we had not. Sounds like a scam to me. "

"Some of the staff was very rude. "

"Great fun for kids. "

"Room appointments were outstanding, from the automated shades to all the accent lighting. well done!"

"The property was very clean and spacious, the staff were friendly. My flight was delayed so I stayed here for one night, and I would definitely stay here again."