"Beautiful rooms. I fell in love immediately and booked 2 more nights. Auto flushing toilet. Automatic drape open & close by command. Lovely decorated with antique bathtub & chair. extremely large shower and private bathroom. The staff was delightful. Many wonderful dining places within 5 minutes walk. there are 2 banks nearby, lots of convenience stores, shopping malls and night market. walking distance to West lake and many boat riding options. Truly wonderful experience. A (5 star hotel) at...

"객실 깨끗하고 직원들은 친절해요. 식사도 다양하고 맛있어요 "

"Excellent location, 70 metres from Metro station which takes you to the airport or any main train station. Hotel room is super modern. Especially the full function electronic 'spa' toilet experience. Free laundry wash and fold service. Reasonable selection breakfast for Westerners. Bed was very comfortable, not hard. "

"The staff is very friendly. I love the free beverages and snacks from 1980s. The decorations give you an old time flavor, but the facilities are very modern. The location is super good, very close to Xihu (West Lake). I really enjoyed staying there."

"The location isn’t really convenient. Whenever we take a cab back, the driver would drive all the way down the road and make a U-turn back to drop us off. There’s not too many stores downstairs. Ordering take out is very convenient though. The delivery guys would put it in the robot and it would deliver it straight to our room! Staff in the lobby were really nice. The room itself doesn’t feel all that clean. The floors were very run down. The windows didn’t close tightly so we had a lot of...