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"服務很好，貼心，有家的感覺"

"If you come to Hangzhou, this is the place you want to stay. Bus stop outside the door, 5 minute walk to metro, amd Zhongshan street just around the corner. Staff speak English well and are very helpful. "

"It is great that "

"Splendid Hotel, super nice staff"

"Very friendly staff, hotel is very clean "

"非常方便，酒店員工很友善，附近很多商場，又近西湖"

"スムーズなチェックインと対応に満足"

"Very good hospitality from the front desk to dining services."

"Away from the crowds but still within walking distance to Hubin area and Xihu. Hotel is very new and modern. Rooms were big and clean. Comfortable stay, service was really prompt. "

"//"

"Nice"

"It's so clean because it's new, the garden is pretty, and the staff is so kind. It's a little quiet, so it's not crowded and it's good to go out nearby by bicycle or Didi. Breakfast is delicious and laundry service is free, so I used it well. I want to use it again on my next visit to Hangzhou! However, it was a little disappointing that there were no English-speaking employees because it was a place where many locals went. If that was solved, it would be perfect."

"Excelente ambiente, el personal es muy amable y muy profesional. Es una muy buena opción para el hospedaje ejecutivo y familiar. "