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Turtle Beach Resort

4.0 star property
Families splash in four outdoor pools at this Gold Coast haven, where water parks, tennis courts, and mini-golf courses create all-day adventures

Choose dates to view prices

Turtle Beach Resort sits near Pacific Fair Shopping Centre, offering a complete family getaway. Kids love the children's pool with waterslide while adults appreciate the sauna and steam room. Everyone enjoys the on-site mini golf course.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
The current price is SAR 920
SAR 1,012 total
includes taxes & fees
13 Jun - 14 Jun

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About this property

Turtle Beach Resort

  • Upscale family-friendly hotel near Pacific Fair Shopping Centre
  • Located close to Putt Putt Golf Mermaid Beach and The Star Gold Coast, Turtle Beach Resort provides free water park access, an airport shuttle, and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Deck Resturant and Bar, offers breakfast, lunch, dinner, and a poolside location. In addition to mini golf and a garden, guests can connect to free in-room WiFi.
  • Other perks include:
    • 4 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
    • Free self parking
    • Cooked-to-order breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
    • Supervised childcare (surcharge), barbecue grills, and smoke-free premises
    • Guest reviews say great things about the family-friendly amenities, pool, and helpful staff
  • Room features
  • All 141 individually furnished rooms feature perks such as air conditioning and separate dining areas, as well as amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Highchairs, children's dinnerware, and cribs/infant beds
    • Shower/tub combinations and hair dryers
    • Flat-screen TVs with cable channels
    • Balconies or patios, separate dining areas, and kitchens

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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Sunday - Thursday (7 AM - 7 PM) and Friday - Saturday (7 AM - 9 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Accommodations are self catering and unserviced. Initial provisions are supplied but not replenished during the stay. A mid-week housekeeping service is provided for bookings of 8 nights or more.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 8 to 15 per person
  • Airport shuttle fee: AUD 50 per person (one way)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 45 per night
  • High chair fee: AUD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Frequently asked questions

Does Turtle Beach Resort have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Turtle Beach Resort?

As of 22 Jumada I 2026, prices found for a 1-night stay for 2 adults at Turtle Beach Resort on 13 Jumada II 2026 start from SAR 920, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Turtle Beach Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Turtle Beach Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Turtle Beach Resort?

Check-out is at 10 AM.

Does Turtle Beach Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 5:30 AM–9:00 PM on request. A fee of AUD 50 per person applies.

Where is Turtle Beach Resort located?

This family-friendly Gold Coast hotel is located in the entertainment district, within 1 mi (2 km) of Putt Putt Golf Mermaid Beach, Pacific Fair Shopping Centre, and Kurrawa Beach. The Star Gold Coast and The Oasis are also within 2 mi (3 km). Broadbeach South Light Rail Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.4

Cleanliness

8.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 468 out of 1001 reviews
Rating 8 - Good. 361 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

Reviews

Verified

8/10 Good

Phillip Anthony

Liked: Cleanliness, staff & service, amenities
Good location, rooms a little dated and could use a freshen up, facilities ok.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities
Pool and splash areas were great for kids, beach is so close, Woolworths right next door super handy.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were great for the kids. The onsite restaurant was good and convenient. There was also a Woolworths next door.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation and facilities were amazing. My kids 2 and 4 loved it even though we had rain for 2 days. Transport via shuttle to theme parks was great, there was also good access to public transport and beach
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kristopher

Liked: Cleanliness, amenities, property conditions & facilities
everything was as expected and friendly staff
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities
Absolutely loved it!! Pools were great, loved the cafe, room was nice and cool.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Room was spotless, great family amenities. Our third stay year on year and we will back again next year!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Great facilities, the best play to stay with kids, close to the beach and Woolworths for supplies.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Stacey Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic family holiday spot with lots of pool options and great restaurant on site. Super close to a supermarket and great facilities in the family suites. Highly recommend for a family stay.
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pools were enjoyable. Kids enjoyed the pools, slides and the onsite craft activities.
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Tanisha

Disliked: Staff & service, property conditions & facilities
The pools and slides were fantastic and a real highlight for the kids. The facilities for families are definitely a strong point of the resort. The room itself was quite dated. We also noticed a few cockroaches in the room. Overall we had fun but probably will not return.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Great for families. Everything on site or close by. Close to the beach. Train ride to surfers paridise. Friendly staff. Everything we hoped it would be.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Great pool
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Ruwan C

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, clean rooms with all the facilities. Need better lounge couch in living room.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Deacon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in the 3 bedroom apartment, room was dated but clean and all we needed for our stay. Staff were friendly. Kids loved the different selection of activities from the pools and slides to the tennis/basketball courts to the mini putt. We really enjoyed our stay!!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities
Family friendly, comfortable apartment, great facilities, pools, spas etc.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities
Room was really clean and comfortable with plenty of space. A number of pool areas to choose from. Bbq areas all through the resort. Woolworths walking distance. Beach a short distance across the rd was very nice and beautiful views of the high rises.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Skie-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms with views like mini golf and find and seek, the overall feeling of peace and serenity.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Helen A

Liked: Cleanliness, amenities, property conditions & facilities
Check in was difficult due to lack of parking. Facilities are good.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

YANEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Family Friendly. Lots of activities available for kids.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a great family resort. Would stay here again with the kids.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was nice, tv in every room.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Kirstin

Liked: Property conditions & facilities
Perfect for a family get away. Very child friendly
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with kids
Stayed 2 nights in Feb 2025