My reservation confirmation email said that I was booked in cottage 410. The photos for that cottage showed a separate bedroom, bathroom with tub, living room with couch and easy chair as well as table, chairs and small kitchen. We were travelling with a preschooler who won't take showers, so the tub was essential, as was the separate bedroom so we could put him to bed earlier than us. The fine print said that the specific room wasn't guaranteed, but all of cottage photos I viewed looked the same so I thought I knew what I was getting. Wrong! The room we were assigned upon check in was an ADA compliant cottage with a handicap shower, one large room with one lift chair and two beds. No sofa, no separate bedroom. They didn't tell us that it was ADA compliant, they just handed us the keys and we found out what we were in for when we unlocked the door. The front desk told me that there were no other cottages available. It isn't as if we drove up and booked a room - we made our reservation several weeks ahead of time. I even emailed them a few days ahead to ask a question about 410. I don't think it is acceptable to assign an ADA compliant room to a family that didn't ask for one. In addition to the layout, the wood floors were filthy and the AC struggled and smelled like mildew. The best part of the booking, and the only thing we really enjoyed was the lovely pool. So, booker beware - what you think you booked isn't what you will get.
