4/10 سيّئ
Mia K.
٤ يناير ٢٠٢٥
عناصر لم تنل الإعجاب: النظافة
Not luxury as described.
The only thing luxurious about the property is the space. The property is poorly maintained (loose/broken doorknobs; loose/missing cabinet hardware; non working lamps; broken down furniture…. The list could get long if I took the time to include all). Check in was after 7 pm because we had to wait for it to be cleaned. Which was NOT clean. It is time for a deep cleaning- light and pictures are caked in dirt/dust; no sheets on 4 of the beds ( with comforters from pictures on bed so I have the impression these aren’t changed often; cigarette butts in buckets- fake eyelashes and hair ties from previous guests on bathroom counter—again could make a long list. The kitchen is minimally stocked- only 8 plates/ bowls for a cabin that sleeps many more so bring your own paper products. The communication is fine and fairly quick during the reservation process but when we were having trouble- they don’t answer the phones or texts requiring email only communication. I can’t adequately express our disappointment in this cabin. We travel often and have stayed in many locally in the past but this is by far the most dirty and least luxurious of all. ,During the booking process we read many good reviews. It was only after our issues that I read Yelp reviews and saw how many others have the same issues. It is sad that this cabin has been so neglected. Disappointed overall and am now looking for somewhere else for next years family stay.
Mia K.
أقام 4 ليالٍ في شهر ديسمبر عام 2024