"Great location and nice hotel, very helpful and friendly staff."

"Absolutely love this hotel!!"

"Raymond was great upon check in! Other staff great as well. One issue Chicago is a sports town many guests visit coming to sporting events. We could not get ESPN with the Roku service. HORRIBLE!!! that would a deal breaker on me choosing where to stay next time. It’s a very basic service. Other than that great play convenient location"

"The hotel is very rundown. There was an odd smell the whole time. The worst thing was the employees. Incredibly rude & very defensive. I ordered some takeout, and someone stole it. I think it was an employee, but I can’t be sure. Check-in staff woman was very weird about it & basically yelled at me. The check-in guy also was incredibly angry when I arrived."

"room was not cleaned at all during the 3 night stay. in hotel purchases were 3 times the normal price road noise was very high across the night"