"This hotel is a guilty pleasure when I come home to visit my family - love this hotel. I'm not sure why but the litter in the streets of bath seemed out of control but this nothing to do woth the hotel. Looking forward to my next stay here!"

"Yes lovely staff "

"The hotel was very clean and in good condition given the recent refurbishment. Staff were very attentive. We didn’t have a dinner booking at the hotel restaurant but they managed to find us a space. The restaurant food and drinks were excellent Would definitely recommend and stay again. "

"Always feel very welcome and valued as a customer."

"A great stay, central for everywhere we needed, easy access to the station and short walk to the therma spa."

"Lovely location, peaceful atmosphere. Very friendly staff. Rooms were comfortable had all you needed for your stay. Lovely big bath towels! Breakfast was ok, could improve, scrambled eggs not good being kept warm, not much choice on the continental side. We didn’t use the bar but was told we could take drinks and food to the room if wanted. Would definitely stay here again. "

"Can't beat location Very noisy at night - loud music outside rooms until 6am. Room hot so needed to keep window open but noise a problem Room small but otherwise good service "

"Wonderful stay, friendly helpful staff, we will definitely be coming again!"