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"Beautiful hotel in a perfect location. Big rooms w/big bathrooms and a super helpful staff. The hotel bar is beautiful and is the perfect place to end your evening. Lively place to stay!"

"Great location and nice hotel, very helpful and friendly staff."

"Cool old hotel, that shows its age a bit. Lots of remodeling over the years, that shows a bit of wear and tear. The room was clean and comfortable. Excellent location for walking to all the great sights and experiences in Chicago. Staff was great, very helpful, especially the doorman."

"Friendly staff, great location"

"Hotel was below my expectations and I will never stay at a Freehand again. The staff was amazing and so sweet but the room was sub par. Too many issues to list but I will say that while the shower was re-done, the drain was right below your feet and it felt like my feet were being cut in the shower. My hotel window was cracked and the room was not very clean. Felt like a motel."

"This was an old run down hotel, location is good but the room leave a lot to desire. Wouldn’t stay there again."

"Hotel, accommodations, amenities, and staff were all amazing!"

"Our room was very cold, heat did not work"

"Beautiful hotel with close proximity to some of Chicago’s known landmarks (Millennium Park, Gold Coast) & great restaurants. The staff was AMAZING - friendly, helpful &"

"This is a great location, close to so much. The rooms and beds are comfy. I only have one small complaint, their elevator is sooo slow. Getting out took longer waiting for elevator than getting dressed. It was not uncommon to wait 5-10 mins for an elevator. But everything else was super fun and easy. Just across from a Harry Potter store, Starbucks reserve, and a quick walk to the Riverwalk. Great overall experience."