"We stayed in a large refurbished room, comfortable bed, large bathroom super show and nice toiletries. The breakfast was lovely there could be a better bread choice selection and it gets busy and the staff are at full stretch but it didn't detract from their professionalism. We used the bus and if you plan and get the right ticket it works saves messing around looking for parking spots.Thoroughly recommend."

"Brand new hotel in a convenient location - easy walking distance to the station and the cathedral. Parking arrangements in the nearby Forum multi-storey worked well. Staff especially helpful while getting used to the new facility themselves. Quality of food excellent both at breakfast and for all-day dining in the ground floor open plan restaurant. Prices above average but value for money in terms of quality. We came here for the Three Choirs Festival and were pleased to find a good quality...

"The room was disgusting, like a seedy motel in the rooms with broken windows, stained carpets and walls, the beds were over 10 years old (looked at the date on the mattresses) googled the beds they should only be used for 5 years and 7 years max with proper cleaning facilities which I am positive this place did not have. Beds were brown and stained. The pool is a scam and photos of it should not be in the listings. When you get there they tell you its owned by a different company and you need...

"Breakfast pretty good. Loved the summer fruits and yogurt."

"Friendly staff. Found out you had free parking if you had a blue badge. Unusual place to staff which we enjoyed and right in the center of town."

"Beautiful accommodation, staff were so friendly and helpful, food was amazing! Highly recommend"