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Top Evansdale Hotel Reviews

Isle Casino Hotel - Waterloo - A Caesars Rewards Destination

Isle Casino Hotel - Waterloo - A Caesars Rewards Destination

6/10 Okay
"Like the casinos in Vegas, the forst thing I smelled was cigarettes upon walking into the building. Our room, although listed as a better king size room, would not pass muster at a Wyndham hotel, for example. Further, as our stay unfolded, the more we saw: no linens in the bathroom, and only body towels when we asked the desk. No outlets except at the desk. Someone had placed a plastic baggie over the smoke alarm, undoubtedly to smoke in the room, a story corroborated by a mysterious hole in the top sheet. The drapes were clearly off their track and sagged some. The corners of the shower definitely had mold, and the fan had no switch to operate it. These things happen, but when so many are present and clearly not corrected, it implies neglect. The staff was always polite and helpful. Air conditioning was perfect. Ice machine worked, and there's vending on each floor, and even a microwave (not one in your room,btw), but again, neglect: I saw the same food stains on the little table where it was the whole stay; empty packet of ramen added by the time we left. Parking is reasonable and well-lit and the mattress was comfy. We only went to the Yummy restaurant once, for a slice of pie before bed as a treat. Staff was great again, but the pie was clearly not homemade (but also not bad at all), but for the price and at a Caesar's property, I expected a step up in quality. We did not use the casino."
Jennifer 2-night trip
Posted 10 hours ago
Isle Casino Hotel - Waterloo - A Caesars Rewards Destination

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