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"Loved it!"

"Rooms were clean and had everything you’d need for a nice stay in NYC"

"Staff were very welcoming."

"The desk staff were extremely helpful and pleasant. They also provided an upgrade due to some error in the room type displayed by Expedia. Would stay again!"

"I had a very disappointing stay at this hotel. On the first morning after sleeping in the room, I woke up with multiple insect bites all over my body. The bites became extremely itchy and lasted for two days, making it difficult for me to sleep. I reported the issue to the front desk, but my request to change rooms was not accommodated, which was very frustrating. I can’t say for certain what type of insect caused the bites, but I did not have these bites before staying at the hotel, and they...

"We stayed here for 7 nights as a family of 3. The room was a really good size, with plenty of amenities. The staff were all helpful and nothing was too much trouble. On the days we had rain, the hotel even provided loan umbrellas. Great location and would highly recommend."

"Excellent place to stay. Clean facility Friendly staff"

"Clean room, great helpful staff, great location. Small bed can barely fit two."

"The staff were very helpful and quick to offer solutions when a couple of problems presented themselves. However, there should be more detail and attention paid to certain things in the rooms. The AC vent in my room had dust all over it from what must have been months of not being dusted. And both of the light switches beside the bed did not work. I wish someone would check into these things when they clean the rooms or maybe have someone walk through the rooms sometimes. The phone line in the...

"Great location, close to the Central Terminal. The staff were very friendly, attentive, and helpful. The room was quite spacious; however, we missed having an exhaust fan in the bathroom. The room furniture and the hallway carpets could also use an upgrade."

"Danielle at the front desk was friendly and super helpful!"

"The room was freezing cold. We tried to set the temperature to a higher one bit kept waking up cold and nothing changed. Also the room was nothing like the photos in the website. It was tiny and there was barely any day light."

"Noisy very small not clean not good service"