"Very easy check in … friendly staff… excellent "

"I rarely leave negative reviews, but our one-night stay was extremely concerning due to serious safety and administrative failures. At check-in, staff struggled to locate our reservation despite us having a valid booking. Although payment was taken, the process took much longer than expected, and we were eventually given a room. The most alarming issue occurred at around 12:30 AM when a staff member entered our room while we were asleep to check whether it was vacant. Being woken up by someone...