Find hotels near Dumbarton Castle, Dumbarton from SAR 272

"We book the cabins frequently, every 6 months, 4 of us. The cabins now seem to be getting a bit tired looking. Needing a spruce up, some painting, maintenance. In our cabin this time there was a small oil heater as the fire was broken. We reported it so that maybe the next booking could have a nice fire. The coffee machine was also broke and we reported this as well. When we took the “plastic” glasses from the cupboard one had lipstick marks on it. We reported this too and asked for glass wine glasses. I just feel if this is meant to be luxury its missing the mark. The sofas look a bit tired to and are definitely not comfortable. "

"Had a great stay but the set up for using spa area and pool is very poor for hotel guests , been going here for 5 years now and always enjoyed using hot tub etc now it’s 2 hr slots Had to book spa day and when time was up tried to pay for another 2 hrs but told fully booked even though place only had 12 people using , will find new place to go next year as only good for 1 night now unless u wish to pay extra £300 for spa day "

"Great service, lovely staff. Handy for station."

"Staff were super friendly in every area. Hotel and our room were both spotless. Loved it!"

"A stunning stay! The place had great amenities and the host was very responsive. "

"The host was attentive, but the place was under renovation, and he didn’t tell us ahead of time. There were holes in the walls, the shelves were dirty and the whole air was dingy. We had to ask for a kettle and pots and pans. There was no sponge or fairy liquid or sponge to clean the plates. The cooker didn’t work; we had to wait until the night (11 pm) for it to work. It was not as advertised."

"A really nice stay. The house was comfortable and in great condition. Would stay again."

"Kitchen staff very surly the evening we arrived about having to cook dinner for us. They tried to refuse service, even though their stated opening hours were for more than an hour after we arrived, and they kept giving us dirty looks through the open kitchen hatch. Front of house was excellent. The issue was the kitchen staff. "

"Uncared for"