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"Was very impressed with how nice everything was and the service was great!! Definitely recommend!!"

"A beautiful property. Clean and comfortable room. Excellent breakfast. Great value for money and would recommend. It was a shame the bar wasn’t open earlier and it would have been nice to have a coffee during the day, maybe reception staff could have done this? A little far out from the centre but of you are happy to walk 40 mins or so not a problem. Bus was also available but couldn’t work out how to pay for that without paying double on the bus!"

"Would absolutely stay again. Close enough to everything but also not in the action. Clean and well designed!"

"We had an absolutely amazing stay at Ruby Hotel—without a doubt one of the best hotel experiences we’ve ever had. As a family that travels frequently and has stayed at many wonderful properties around the world, we can honestly say this hotel stands out above the rest. Our room was exceptionally spacious for a family of four. The high ceilings and split-level layout created a unique sense of openness that made the room feel even larger. Everything was spotless, well-maintained, and thoughtfully...

"Loved the property and the staff. Clean, professional and friendly service. I felt the rooms were just a bit too warm in the summer time. Other than that, it was great."

"We arrived hoping for a simple rest before an early flight, but the experience was disappointing. The front desk refused early check-in, which set the tone. Our room’s AC didn’t work, and there was no phone in the room, so we had to go down to the lobby to report it—twice—before anything was done. We were finally moved to a different room around midnight. With a 4:00 am airport departure, we barely slept. For the price, basic comforts and responsive service should be a given. Would not stay here...

"This property is absolutely beautiful and amazing! If you want to relax while enjoying a beautiful scenic view, this is for you. If you want to walk around and explore, you can do that too. The staff are incredible and treated us very well. The shuttle to and from the hotel is a great amenity. The only complaint that we have is that the bedroom walls are a little thin and you can hear neighbors if you have them. Other than that, everything else about this place is awesome. It's up in the hills...

"Hôtel bien entretenu, chambre agréable, très bon accueil. Très bon petit déjeuner dans un cadre agréable."

"Clean fresh rooms. Good AC."

"This beautiful hotel is conveniently located in the suburbs, just a short bus ride away."

"Wonderful on all counts"

"The hotel was very clean tidy We really liked the swimming pool and all the facilities"

"The staff was very kind and helpful! We had to fly from Florence to Zurich and did not want to take our big luggage, so they held our luggage for us. Then they had it in our room for us upon our return to Florence. They even remembered each of our names when we returned several days later, and we really felt like guests instead of just another number. I can not thank them enough for their hospitality!"

"We had a wonderful stay at this hotel in Florence. From the moment we arrived, the staff was kind, welcoming, and very helpful. The communication before and during our stay was excellent, which made everything feel smooth and easy. The location was perfect for enjoying Florence, and the hotel itself felt comfortable, clean, and well cared for. After long days walking through the city, it was a great place to come back to and relax. What stood out most was the hospitality. The staff made us...

"Very clean Awesome breakfast with lots of options Very spacious bathroom"

"Amazing hotel, service and staff !!"

"A beautiful hotel located approx 25 min walk from ponte vechio bridge. The staff are super friendly and helpful. Dogs are welcome. Breakfast was continental with plenty of choice. Pool area clean. 2 shaded areas about 6 sun beds were out when we were there plus deckchair type seats. You are given a towel to use by the pool on arrival. Pool cold so ery cooling in the heat. 1 downside was the pool did need some updating of the tiles at the bottom of it. There is a bararea all very historic in...