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"The room hvac was making a noise even when turned off. Notified hotel technician but wasn’t able to diagnose it"

"B nice room . Breakfast also nice"

"Yes, the room was clean, the view was incredible., staff was helpful and friendly. Breakfast had wide variety of things to choose from. It's classy"

"Chosing Grand Mercure is like hitting the lotto. General manager Rita is an exceptional human being in kindness, professionalism and friendliness. We felt at home in her sweet presence. She became part of our family. Rita, Iris and Sofi are pleasant memories now. Thank you all"