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"The whole experience was just great, from checking in, beautifully kept room, and great service at breakfast. I really liked how the restaurant lead recognized us from the day before, even to have a conversation with us. Only negative, the coffee from the machine is not the best! "

"Clean room, Staff friendly, Convenient location."

"The room was clean and tidy the shower was great. The hotel is in great location in Birmingham"

"Staff were very friendly and helpful. "

"Very clean. Helpful and friendly staff.Excellent stay."

"How accommodating they were "

"Brilliant stay "

"Clean room "

"We had an exceptional stay in a fantastic central location. The staff were very friendly and welcoming, and the room was extremely clean. The penhaligons luxury soaps were a lovely added touch and really elevated the experience."

"Everything was just perfect"

"staff and receptionists in particular were lovely :)"

"Clean and fresh, even the foyer smelt good. Friendly staff, comfortable room and super shower. I would stay again"

"Spotless"

"The room was a large size with good lighting Soft bed and hot shower I had a great nights sleep and there was a good selection of teas and coffees "

"Nice vibe over festive period, staff friendly and helpful, room was good standard"

"I had a great stay at this hotel. The location was perfect—just a short walk to restaurants and the shopping center. The room was nice, clean, and comfortable. I would definitely stay here again."

"Lovely, nice rooms, good location"

"Great stay"

"We didn’t have breakfast as we had to leave early"

"Great city centre stay"