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"Outdated small rooms, located close to the airport. "

"The deposit was $400 which is way more than a 5 star or luxury hotel. Very disappointing. Also the customer service was very slow you had to ring the bell but it took over 5 minutes for someone to let me in to the front desk. The cleanliness was great and no complaints about the room. Everything else was a no for me. "

"Great views and easy access to everything "

"Amazing views!!! Great service especially Karen at the restaurant....she makes delicious cocktails. Will book there again."

"It was good."

"Clean in a great area with easy access to places we wanted to visit "

"Its better to book sheraton or motels than this as this is way far from clifton hills. Too much walk with kids"

"For the past 6 or so years this has been our go-to hotel anytime we're in the Niagara area. We are never disappointed. "

"I had to take the stairs from the 23rd floor everytime i wanted to go down! This hotel is a joke!"

"Great for kids. The food wasn’t the best, but the activities made up for it"

"It had potential but definitely needs an upgrade!"

"Yes"

"Clean room, "

"our room was clean. The staff was nice and helpful. The building was in great condition."

"Everything was "

"It was a great 3 days we stayed there. The boys loved it and didn't want to leave."

"We have stayed twice and the front desk staff have been so lovely. The parking staff as well were very helpful as my daughter was on crutches. The room was quiet, clean and spacious with a lovely corner window/view. We would absolutely stay here again, as the room rate was very reasonable compared to other places that aren’t even as nice! "

"All too good "