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"This stay exceeded our expectations. The staff was very helpful, the dinner and breakfast buffets were unbelievable. So much selection and everything tasted very high quality. The room was huge and the private onsen was incredibly relaxing. The highlight of our trip to Japan and we cannot wait to stay here again in our next visit."

"スタッフさん皆様すごく親切で良かったです。 設備も快適でした。 マッサージチェア半分故障中だったのが残念でした。 ご飯も美味しかったです。 良い出会いもあり良い旅行でした。 また伺います！"

"This was perfection tucked away in nature. Nothing missing, nothing lacking."

"広いリビングダイニングで夕食、朝食共にお部屋食、寝室は襖で仕切られた隣室。大浴場が別階にあるものの、お部屋のお風呂は檜風呂。お部屋のドライヤーはReFa。アメニティも男女別のFUKUBISUI、SENSAIスキンケアセット。大浴場向かいの休憩室のマッサージ機は無料。お部屋で使用したタオルは随時さりげなく交換されており、濡れたタオルを使わせない心配り。お誕生日であることを事前にお伝えしたところ、お赤飯と記念撮影のサービス。写真は木製フレームに入れて帰りまでに準備して下さった。心温まるお祝いの席となり、大変感謝しています。"

"From beginning to end it was an awesome experience. It made me want to extend my stay. Staff was awesome, everyone was very helpful from the door men to the cooks. Dinner was delightful, breakfast was amazing. The hotel was very clean from the outside to our room. The rooms are beautiful, we had the river view room. All the amenities where great & clean. 10/10 i recommend. I will be returning"

"快適に過ごす事が出来ました"

"Beautiful property. Located close to the train station. Unfortunately it was raining so we didn’t get to do what we had planned on doing. We did however enjoy the private & public baths, breakfast/dinner buffet. I would definitely return if i visit the area."

"I also got a massage which I thought was not hard enough, but the techniques were great."

"Love everything."

"Very spacious unit (living area, fully-furrnished kitchen, laundry) with superb view over the Lake Ashinoko. Bonus was the sauna, view in-room onsen tub and outdoor grill (small size in North America standard). The overall experience was great!"

"Great location"

"Beautiful location"

"Beautiful location and staff was very attentive to us. Food was presented to us in a private room which was a nice touch. Private onsen amazing and relaxing. Everything was first class but the staffs hospitality was the best. Thank you for a memorable stay!"

"3種類の温泉場を、時間決めで専用予約して、一日に複数回入れるのが一番素晴らしい点です。小さな子供向けのオモチャや浴衣や食事提供が行き届いていて、とても親切です。ですから、①子供連れで、②家族だけの箱根温泉をくつろいで楽しみたいなら、お勧めです。スタッフの女性たちは一生懸命に丁寧な日本語で笑顔で対応してくれて微笑ましいです。"