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"Check in was smooth and seamless. Staff was courteous and very nice. "

"Front desk people so friendly - coffee was great - bed so comfy - great hot water shower !!"

"Clean room, nice stay "

"The room was clean and very comfortable. Housekeeping did a terrific job. All the staff were friendly and very helpful. When I mentioned that I was using the microwave on the B to heat water for my tea. The young lady at the desk had an electric kettle sent up to my room."

"As Expedia VIP members who frequent luxury hotels, we were extremely disappointed by the service here. We called twice in advance two weeks before and the day before to confirm that engagement photos were permitted for guests. Despite this, staff interrupted us three separate times during our shoot to demand ID and room numbers. It was unprofessional and felt like harassment, especially after we did our due diligence to follow every rule. While the historic look is beautiful on TikTok, the service does not match the aesthetic. We expected much better for such a significant life event. March 1, 2026, room 106."

"Welcoming lobby, clean and updated rooms, and the beds were super comfortable! "

"Clean"

"Everything was amazing like usual. Keep being awesome "

"The staff did their best to be friendly and accommodating from the valet parking to the restaurant to the checkout. We were very pleased with the services. Did not use the air conditioning but we did use the heat and found it to be perfect. Only slight drawback was when using a shower and opening the shower door water ran out and puddled near the toilet so there was a reverse slope it should slope the other way. Overall an excellent stay will definitely consider utilizing this facility for future adventures."