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"The hotel and staff are fabulous. We booked a suite. We were put in the Rhythm tower. We were fine with the room except the sink was slow to drain, and the sofa had some stains. I went to the front desk the following day to ask for a sheet to throw over the sofa. They insisted we should move to another room. Sent up concierge to move rooms. In my opinion, this is what good service looks like in this day and age. Highly recommended the Jag."

"Terrible! 1st off this was our second stay there for the trip. We started in St. John's and ended in St. John's. We did not have a great first stay there and the 2nd was worse. We checked in around 430pm and were told that the room I had booked was "sold out." How can a room that is paid for and reserved be sold out? I had reserved and prepaid for a king room with sofa bed which is a higher price than a regular king room and was told it was sold out. How is that possible? They then proceeded to...

"Hotel is near to lot of restaurants and shopping. It needs upgrade to the rooms."

"An Older gentlemen at the front desk was not very friendly. Rooms were small and very dark. Elevator was not working. AC too small for the room."

"They told me that we’re close to the water for sunset ,our backyard was in the cemetery .Water you need to boil .dirty porch garbage around .Nothing basic to start like sugar for coffee"

"It was ok. Overpriced in my opinion for paper cups, and crappy coffee and dirty welcome area. The towels were fresh."

"Mold in the bathroom."

"Shout out to Joan the receptionist. She si the best . Thank you"

"-"

"The property was well maintained and clean. We liked the quiet location, somewhat removed but close enough to walk to restaurants and bars."

"Very clean room and liked there was bottles of water in room at no extra charge."

"Clean and friendly staff but needs updating and the restaurant is expensive."

"Live long and prosper."

"This accommodation was adequate. It is a 2 star rated and I would say it is accurate. It is old and tired. And pricey for the rating. The staff were excellent. The restaurant was adequate but nothing special. Service was slow even though it wasn’t busy. Again, staff was pleasant."

"I have already booked for next year. The staff are friendly professional and always have a smile on their faces."

"I want to know why other guests got free breakfast vouchers and I did not even thought I have stayed before!!!!"

"Staff were thoughtful and friendly. Restaurant and cafe are excellent."