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"Great trip people and accommodations"

"All great"

"Excellent place, will definitely coming back, staff friendly and place is amazing"

"The pictures that you see on website are totally different than the hotel rooms. Furnitures at rooms, bathrooms and showers are old and disappointing. I paid extra for ocean view room, but all rooms with the ocean views were under construction and I got a partial ocean view room."

"This is an older hotel with OK-to-bad service. They did not know what a VIP Expedia member was, even though Expedia says that this is a VIP hotel, whatever that means. Had a leak in our room in the middle of the night from the AC. It was the less expensive option, so I am not complaining as I knew what I was getting into. The food was good, better than expected."

"i was there last week, it was very quiet, even though there was activity going on, it was not lively. too quiet."

"The Atlantis resort needs a massive renovation... The elevators were stuck multiple times with families inside and didn't get help for over an hour. The shower kept fludding and was very uncomfortable standing in dirty water coming from the drain. The shower knobs are rusty and paint peeling off the bath. Water fountains weren't working and water was hot and stale. The Waterpark needs massive renovation, water slides are falling apart and some slides didn't work. For the price people pay and...

"The Atlantis resort needs a massive renovation... The elevators were stuck multiple times with families inside and didn't get help for over an hour. The shower kept fludding and was very uncomfortable standing in dirty water coming from the drain. The shower knobs are rusty and paint peeling off the bath. Water fountains weren't working and water was hot and stale. The Waterpark needs massive renovation, water slides are falling apart and some slides didn't work. For the price people pay and...

"Our cleaning staff was excellent! The only issue was that we encountered disgruntled employees about tipping bc we didn’t understand the culture. Once we found out the customs, we didn’t encounter the attitudes anymore. Jerome, the employee at the beach/pool was awesome and needs a raise. He is the best part of the resort!!!!!!"

"Clean rooms"

"The room was cleaned well and smelled great every day that we were there thanks to our housekeeper Andrea B. The staff was very pleasant and helpful especially Ruth N. She was very accommodating and made sure that our needs were met. The daily breakfast and the swim up bar were also great. Loved being able to have access to the Atlantis and over all was a great experience."

"The whole property was very clean and well maintained. Food for the most part was excellent. Staff was very nice!"

"Clean resort"

"I love the ambiance of Sandy Port! It is nice for a quiet get away to just relax and unwind. The property is well kept and maintained. The staff were very friendly, helpful and professional! I will definitely be back!"

"The hotel was very nice and clean especially the rooms."

"Lost power for 3 hours first day. Fire alarm evacuations on 21 June at 0545 for faulty electrical issue and tons of mosquitoes in the room"

"It was very relaxing and peaceful stay."

"Although the staff was very nice, we were not very happy with the rooms. The decor was nice and the kitchen had everything needed but… Our first room was not cleaned well. The bathroom grout was dirty and the carpet sticky. We moved to another room and although that one was very clean there was an issue with the air conditioning. The room was always very humid. Our clothes felt humid all the time. As soon as you opened the door you could feel the humidity smell. Although they came to check on...

"Room , quiet and relaxing"

"Airport shuttle is not available, yet it's advertised as an amenity. False advertising."