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"Parfait !!!! "

"Valentina at the front desk was fantastic. She was super welcoming, gave us updates on weather and went above and beyond on answering questions. I had a question earlier in the morning that she did not know the answer to. Most people would have just let it go. Valentina got the answer for me later that morning and sent it to me via Whats App! The hotel serves breakfast and dinner, but not lunch. That was ok since we were out in the middle of the day. My only complaint was the wi-fi. It...

"It’s a great property with a fantastic location. The guided tours are excellent. Let down a little by slightly tired rooms. Hotel need a refresh but staff and location are the best!"

"Good breakfast. Great view. Long walk to restaurants and shopping."

"Wir hatten ein Superior Zimmer mit Kingsize Bett gebucht. Die Superior Zimmer sind in einem separaten Gebaeude untergebracht und haben einen super Blick auf den Lago Grey und die Berge. Meine Empfehlung, um die tolle Lage des Hotels rundum geniessen zu koennen. Die Sauberkeit ist top, sehr gute Dusche."

"Buffet breakfast was very good. Great location. Staff were excellent. Pool area is nice. Overall, very good but the place needs a bit of TLC to address some tiring fixtures and room furnishings. "

"No frills hotel, but it's okay... very expensive for what it offers."

"Breakfast was great. Great views and closeness to restaurants."

"The room was small with 1 chair. The shower pipe was broken! More of a waterfall than anything…not usable."

"Lovely hotel integrated within buildings previously a large industrial site, creating an interesting juxtaposition between industrial past and current first class hotel. Our room was large with an amazing view of the fiord. Service was excellent. Restaurant and bar provided great choices of high quality food and drink. So glad we had the chance to stay here."

"Good hotel, friendly staff, very good food. All around excellent during both of our stays. "

"Stunning hotel, more beautiful than I expected "

"El lugar está cerca de Torres del Paine por lo que tiene una gran ubicación. El personal super amable, el lugar limpio. Muy acogedor. La localidad es muy pequeña por lo que no hay mucho que hacer, pero si regresas del parque cansado es el punto perfecto. Pero si quieres opciones o inclusive combustible, hay q ir a Puerto Natales."

"Location was great. 15 minutes walk to bus station. Good food around."

"Superb location, accommodation and great staff"

"Great hotel, great look . Great value for the price"

"All was well. "