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"It was clean, Friendly and they were English-speaking ."

"The staff members are great and they offer assistance during our stay."

"Great location "

"The service at this hotel is truly impressive! During check-in, the front desk staff went out of their way to make everything as convenient as possible for me. Since we arrived late and all the nearby liquor stores were closed, they kindly surprised me by delivering a bottle of Chilean red wine! The room itself was spotless and cozy, with bedding so comfortable I slept like a dream. Breakfast was a delight too. Overall, it was an exceptional stay, and I’d definitely come back next time! "

"Unterkunft ist gut gelegen. Standard und Sauberkeit sind gut. Das Personal ist unterirdisch. Wann immer man etwas braucht (Reisepass im System für die Skipässe hinterlegen, einchecken, auschecken, fehlende Speisen am Buffet, kein Wasser in der Kaffeemaschine, ....) dauert es Stunden bis es gemacht wird, wenn überhaupt."

"非常好, 雪場一步到, 非常清潔, 只是不好打車出市區, 如果hotel 有shuttle 就好, "

"We had a lovely stay. The room was quite comfortable, although the bed was a little too soft. The hotel is very well maintained and clean. There's a shopping mall just a 5-minute walk from the hotel that has lots of great restaurant choices. The subway is close, and it's also very convenient to get a taxi. Great swimming pool. Excellent shower in the room as well. I would stay at the Hilton again. "

"Please do not reserve here! You must show the domestic flight to this place, not international. Expedia is unable to do anything—I will show their reply here. *** After multiple attempts to contact the property on your behalf, we were unable to obtain approval for a waiver. Based on this, the original policy will apply. We understand that this isn’t the outcome you were hoping for, and we regret that we couldn’t make it work. Thank you for giving us the chance to assist. "

"同事入住的是隔壁的taiwoo酒店 去参观了下 感觉element性价比比较高（尤其是房源紧张的时候）receptionist的服务很好 一直笑嘻嘻的 离滑雪场非常近 就是希望酒店的晚餐提供能稍微延长时间"

"very good location and the staff very cooperative and polite. The room was clean and quiet."

"Have been staying armt this hotel several times, always good service, and nice rooms. This time I had a supplier sending in a package, the package was delayed. Kara in the reception made exceptional service and sent it to my next hotel after I left. Only recomendations from me."

"Excellent hotel - the service was great and the location was brilliant. Very good facilities too. We highly recommend you stay at this hotel!"

"The manager Vivien was amazing and so supportive with English, booking tickets, getting taxis, sharing directions and helping with shopping and dining. Simply can’t thank her and the staff enough. Most amazing experience for a non Chinese speaking traveller in a very non English speaking location that is close to ski fields and the Great Wall of China. Simply amazing "

"都很棒，希望下次還有機會一定要再入住"