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"Lovely hotel. Very nice, clean and comfortable room. Staff were friendly and helpful. Spa was nice and simple but got busy after check-in time. Food in restaurant was delicious and service was great. Communication was amazing - had questions before our stay and was answered in quick time and kept in touch about private events going on. There were two events on when we stayed, a wedding and charity event, but did not disrupt our stay. A nice relaxing time was what we wanted and we definitely got...

"Very clean tidy staff very helpful "

"This was just a one night stay, I was impressed by the the friendly staff, the room and facilities available. Breakfast could not faulted...best I've had for a while. Happy Guests Indeed - Thank You "

"Staff very helpful and considerate."

"We thoroughly enjoyed our stay at the Gloucester Robinswood Hotel. In particular the staff were all extremely friendly and helpful and nothing was too much trouble. The room was clean and spacious with good amenities however the bed was slightly firm, however this did not detract from the overall quality of the room. The leisure facilities were very good, the pool was warm and on both occasions we visited it was not busy. It was also handy that the hotel provided towels for guests using the...

"Room lovely and clean. Staff very welcoming and i look forward to returning "

"The room was very good with additional quilt and pillows etc. The breakfast was a 10/10"

"First class with great staff"

"The staff were wonderful. Really welcoming. This is a well run hotel by people who care. On reception staff that look straight up with a smile as you arrive. This is sadly lacking in so many hotels these days so great to see. "

"Rooms are clean and spotless "

"Spotless and warm room, comfy bed and friendly staff. Food home-cooked really well, especially tasty pan gravy with our roasts. Great stopover close to the motorway on our way to the south west."

"Great hotel and food "

"Cloe the deputy manager was awesome! We had a medical event & she absolutely owned it! Rang 111 with us, relayed info,organised taxi to ED,showed that extra genuine care by sending us with water and biscuits, made sure the night porter knew we would need access & checked in with us in the morning extending check out without us asking! She did all this with professionalism and respect and led her team to give a seamless friendly & efficient service. Would recommend without hesitation and 5...

"Everything as good as would expect "

"Room was basic but clean and functional. Very good room service with towels changed and everything cleaned each day (not the case in many hotels at this price point these days). A fridge and microwave in room plus plates and cutlery was a great time savers with two supermarkets nearly opposite for some meals. Shower was hot and clean. Would stay here again."

"We had a fantastic stay. We felt so looked after by all staff. We were particularly impressed with the young man who showed us to our room (despite a small key issue) and served us at breakfast - he was so polite and professional, he's an asset to the business! The room had everything we could need during our stay - comfy beds, nice toiletries provided in the bathroom and the biggest biscoffs I've ever seen! I would definitely recommend Creates to anyone visiting Monmouth! <3"

"Good check in . Staff very helpful . Room clean and well appointed. Had a good nights stay . "

"Amazing place for work or holiday. Clean affordable and great staff"

"Yes good selection in bar. Comfortable feel"

"Great staff great product, bear amazing,"