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"It isn’t all age friendly "

"The staff was great. Hotel is beautiful but rooms are a little outdated. Was very disappointed because the information regarding the hotel amenities were incorrect online and when we checked in the pool was already closed. Breakfast was good."

"The hotel and area is very nice. Beautiful. I wasn’t satisfied with the massage at the spa considering I asked for deep tissue and paid over $700 for a couples massage. I left still feeling like I needed a massage. Other than that, the food was delicious at the onsite restaurant. The views were amazing. The hairstylist at the salon was wonderful."

"The property is beautiful and the resort is wonderful. And the view! Plenty of things to do but if you want to use the pool or hot tub you have to walk through the large lobby in your suit to get to it, so we unfortunately chose not to for that reason (busy resort with a lot of people and children in the large lobby area/restaurant). The in-room amenities need an upgrade. If you want to watch tv at any point, good luck. Impossible to navigate, no movie options to choose from, overall this was...

"It's a brand new place so is clean. breakfast is a grab and go. We only stay for 2 nights"

"Safe place"

"Our room was so pretty, the mattress quite comfy, and it is so fun to wander around the castle! A lot of history to read about and see! Parking is plenteous and easy. Breakfast was delicious, the biscuits and gravy are amazing! Everyone on staff is so helpful and friendly, would definitely stay again!"

"Great property "

"Terrible customer service. I have contacted the propery regarding a sweater that was left behind less than 2 hours from checking out. I specifically told whomever I was texting the room number and I had left the sweater on the bed. No response whatsoever! "

"Clean room"

"The rooms are HUGE and the property is beautiful! Everything you need and more."

"My AC broke and had the room at 65°. They didn’t have any maintenance person because it was 3 AM so all they could do is move me to another room. I’m disabled and so I had a lot of equipment that I needed to unplug and remove and so took me over an hour to get to new room. I should be reimbursed for a day of my day because to deal with 65° room and try to cope with it and then to be moved at 3 AM and have to set up all my equipment again is not fair to me and I got no sleep. The whole purpose of...

"I was disappointed with my stay at the Cliff House. There was construction happening all around the front of the hotel and throughout the inside as well, and I was never made aware of it when booking. When paying a higher rate for a stay, guests should at least have the option to know about major construction beforehand. It really affected the overall experience. On top of that, the staff was not the friendliest or most welcoming. Overall, not the experience I expected."

"Loved it"

"Room was very clean and wonderful amenities Staff went above and beyond to help during our stay."

"The front desk staff and the bar and the restaurant staff were all helpful and friendly!"

"Clean room, friendly staff, great hot tub and good breakfast"

"Didn't eat breakfast"

"Breakfast is good, you can see Pikes Peak from the hotel with easy access to the mountain. Rooms are good-sized. Nice stay overall, Manitou Springs itself is a bit pricey but nice."

"This place amazing each time. Love the pool, and popcorn. The kids needed this break and they made it happen."