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"The room was clean and tidy, however when we stayed last year we had bottles of water in our room but this was not the case this time, I brought my own last year but didn't this year as I thought that bottles of water would be in our room. I also requested an extra pillow as the 2 pillows I had were flat, reception made a note of this but the pillow never arrived. Staff were all very welcoming, helpful and pleasant. Breakfast was lovely with a variety of breakfast choices available. the...

"Great staff"

"Waitress staff very pleasant and helpful. Room very dated bathroom not suitable for a family room. Lacks professional approach"

"Having booked on Expedia a Double Deluxe was purchased however the person on reception wanted extra for a room and was told the only room available was a twin room being Room 6. It was not a nice room with sloping floor in the bedroom and bathroom. Rather disappointed as over the years I have colleagues who have stayed. Would return but would insist on getting the room I had purchased."

"Room was excellent, all amenities avaliable, lovely breakfast and a good view of the River Tees with the peak of Roseberry Topping in the background. Would highly recommend staying here. "

"disappointed that found out after I booked pool was closed. Plenty of parking & room was clean with plenty of tea & biscuits. Bed comfy but did not sleep well due to a high pitched noise outside that would have been less audible had the window closed a bit tighter."

"Okay place to stay."

"Very easy location if you are travelling northwards on the A1. A very leafy part of Darlington. There is a park the other side of the road a bit further on but we didn't go to it. The building has character and history that we like but there are modern rooms if you prefer that style. We have been twice recently and will go again. On the 2 Saturdays we have been there there have been weddings but have not been disturbed by any noise and quite enjoy seeing some of the guests as we go through the...

"Beautiful grounds with lovely views of the wildlife in and around the lake. Very peaceful."

"Lovely one night stay. The Sunday lunch was delicious, the room was lovely with a huge round bath. Staff were all helpful and friendly. Nice breakfast. I'm sure we'll return. "

"Fabulous staff, beautiful food, fantastic room. Top notch in every way! Can't wait to return ❤️"

"Everything is great, you even have tea, coffee , hot chocolate , milk, sugar and chocolates on the pillows. Very professional in every way and so helpful and thoughtful"

"Absolutely beautiful room was immaculate hot tub was gorgeous staff were lovely would highly recommend and be re booking "

"Great place with great facilities"

"The room was tired and Amenities were poor. Staff were unfriendly and unhelpful. Reception welcome was far from a welcome. The bathroom was filthy with black mould marks and the Bathroom door was completely rotten. The walls were paper thin - I was kept awake until after midnight. I phoning reception 3 times to ask if the room next door could turn their television down which was blaring for hours. After the third phone call over 2 hours they eventually did at 10.30pm. After this the room on the...