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"Clean room very good staff"

"Clean and toiletries are complete"

"Great and helpful staff beautiful pool and amenities"

"Close to places to shop and find good food. Staff is nice and very helpful. Clean rooms On our first stay we have to transfer to a different room 3X, first the air conditioning unit had a lot of water leak. The next was, the towel rack fell and the 3rd the room needed to be fumigated for pest control. Hot water control is not right. ,"

"Rooms near road excessive loud no earplugs on room. No wash cloths No hot water in am shower Belfast grest Staff friendly"

"Breakfast so good"

"The place is tucked away off the roads so it feels isolated and away from the hustle of the surrounding streets. The check in process was easy and the staff was amazing. We ate a few times at the hotel restaurant and it was excellent. The wifi is only available near the main area and not in the rooms, the kids took full advantage of the pools, both pool areas were well maintained. We rented one of the outside areas for a family gathering. Its not a "high end" resort but its comfortable and the...

"Free convenient breakfast delivery, the best pool area in Masbate, great location, friendly staff, great views from up top."

"This resort could be wonderful. However, a lack of investment (and histroical typhoon damage) shows in dilapidated buildings and a sub par experience compared to other "luxury" resorts. But it's a good place to be, excellent location with a lovely resort team with some drawbacks that are good to be aware of before arriving: access is only by boat (P.1500 return each), no hot water in room, food options limited/no beer after 1st day, room did not lock as doors broken, island hopping was expensive...

"Lobby staff helpful. Just wish there is a choice of booking RJ buffet with reservations for breakfast or lunch or dinner,"

"Real accessible place. Comfortable stay and beautiful Mayon view."

"We stayed at this hotel for 7 days and found it to be convenient option given its proximity to Robinson mall. The staff, particularly those at the café were exceptional in their attentiveness to guest's needs. The breakfast buffet offered selection of local dishes with a different menu each day. However, the cleanliness of the room especially the bathroom fell short of expectation. I spotted a dead fly on the floor on the first day and remained there throughout our stay despite of requests...

"Really nice place to stay excellent restaurant highly recommend"

"No pool. No elevator. Staff one is ok Getting to the room on 3rd level is not good. Construction going on, I had to walk on a man made bridge to cross to go to the room. I was scared"

"During our stay, the region was hit by a 5.4 scale earthquake at around 10PM. All employees and guests were evacuated outside in the pool area. After sometime, we were allowed to go back to our room. The following morning, we were checking out and I requested for a late checkout of 2:00 PM. I said because of the earthquake, we had to adjust our sleeping hour as. I was denied because the admitting employee said they have incoming guess. But, for 500 pesos an hour, they could extend their he...