Four Points By Sheraton Cuenca

Property class: 3.5

Choose dates to view prices

At Four Points By Sheraton Cuenca, you can look forward to free breakfast (local cuisine), a free roundtrip airport shuttle, and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Pet friendly
  • Parking included
The current price is SAR 409
SAR 450 total
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 1 King Bed (View)

A hotel room with a large bed, a desk, a chair, and a window with a city view.

Classic Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(37 reviews)
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (View)

A hotel room with two beds, a desk, and a large window offering a city view.

Classic Room, 2 Queen Beds (View)

8.8 out of 10
Excellent
(24 reviews)
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Room

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Cuenca, Four Points By Sheraton Cuenca is connected to a shopping center. The area's natural beauty can be seen at El Cajas National Park and Calderon Park, while Galeria FVega and Museum of Extreme Art are cultural highlights. Cuenca Botanical Garden and Cuenca Municipal Planetarium are also worth visiting. Visit our Cuenca travel guide
Map
Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, 010169

What's nearby

  • Mall del Rio
    1 min walk - 0.1 km
  • Mirador de Turi
    13 min walk - 1.0 km
  • Museum of Metals
    20 min walk - 1.6 km
  • Cuenca Botanical Garden
    4 min drive - 3.4 km
  • Galeria FVega
    9 min drive - 2.7 km

Getting around

  • Unidad Nacional Tram Station
    7 min drive
  • 14n - Antonio Borrero Station
    18 min drive
  • Cuenca (CUE-Mariscal Lamar)
    19 min drive

Restaurants

  • Mocagi - San
    2 min drive
  • Anubis Restaurant
    17 min walk
  • El Charrua
    3 min drive
  • Burger King
    5 min walk
  • Hugo's Grill Master
    14 min walk

About this property

Four Points By Sheraton Cuenca

  • Hotel connected to the convention center
  • Consider a stay at Four Points By Sheraton Cuenca and take advantage of free breakfast (local cuisine), a free roundtrip airport shuttle, and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
  • Additional perks include:
    • Swimming pool
    • Free self parking
    • Express check-in, ATM/banking services, and wedding services
    • Luggage storage, a computer station, and concierge services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 120 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning.
  • Extra amenities include:
    • Bathrooms with rainfall showers and tubs or showers
    • 32-inch flat-screen TVs with premium channels
    • Recycling, free infant beds, and coffee/tea makers

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TRYP by Wyndham Cuenca Zahir
Downtown Cuenca
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 514 reviews
The price is SAR 335
SAR 368 total
6 Nov - 7 Nov
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Frequently asked questions

Does Four Points By Sheraton Cuenca have a pool?

Yes, this property has a pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Four Points By Sheraton Cuenca?

As of 24 Shawwal 2026, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Cuenca on 15 Dhuʻl-Qiʻdah 2026 start from SAR 409, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points By Sheraton Cuenca pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points By Sheraton Cuenca?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Four Points By Sheraton Cuenca?

Check-out is at noon.

Does Four Points By Sheraton Cuenca provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Four Points By Sheraton Cuenca located?

Situated in a shopping district, this hotel is within 1 mi (2 km) of Mall del Rio, Mirador de Turi, and Museum of Metals. Cuenca Botanical Garden and Galeria FVega are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points By Sheraton Cuenca Reviews

9.0

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 360 out of 526 reviews
Rating 8 - Good. 96 out of 526 reviews
Rating 6 - Okay. 33 out of 526 reviews
Rating 4 - Poor. 18 out of 526 reviews
Rating 2 - Terrible. 19 out of 526 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly respectful staff
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great Staff was great Room was great and cleaned great !
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Beautiful facilities! nice pool, connected to two big malls with lots of options to eat. Breakfast was great. Staff were so kind!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was amazing, room was very clean, location is excellent, amenities and restaurant are great.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet. We'll location. Very noisy rooms from street cars and trucks even at night.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The place was perfect clean and the the staff very kind
Stayed 13 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for family trips
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and close to everything.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the mall and the breakfast was absolutely amazing
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in Cuenca City. Attentive Staff, Excellent restaurant and breakfast, large room, nice bed and shower.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So great, good location and excellent staff
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Good location, friendly, courteous staff. Nice , comfortable accommodations and immenities.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location and staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great clean hotel. Superb service, convenient access to Mall del Rio. Excellent breakfast.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very comfortable and in good condition. Staff is very helpful.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe nice people
Stayed 10 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good views of the city. Clean
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful front desk and bar staff. They could not have been more pleasant or helpful.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unfortunately, my stay was very uncomfortable due to several issues with the room. The street-side room was extremely noisy, making it very difficult to sleep at night. The air conditioner was also exceptionally loud—when it turned on, it sounded like an 18-wheeler truck continuously passing by. Another major issue was the lack of proper blackout curtains. The curtains were transparent, allowing a lot of light from outside to enter the room. As a result, the room remained very bright throughout the night, making it even harder to sleep. Overall, the combination of street noise, a very loud air conditioner, and inadequate window curtains made for a poor sleeping experience. I would not recommend the street-side rooms, especially if you are looking for a quiet and comfortable stay but all staffs are really helpful and excellent in behavior.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in many hotels and yours is one of the best ones. The room is big. It was clean very comfortable bed. Room service was excellent. Your staff was very friendly and had an answer for all my questions with the more behind the hotel. Excellent location we did not use the pool Cause we were limited in time but overall I hope to be back very soon. Thank you very much for a good time.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was great, pool was on maintenance during my stay, check out was a little weird but can’t complain
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
THE STAFF WAS PROFESSIONAL.
Stayed 5 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
I went the weekend of Good Friday. Not a good idea since there were too many kids. We didn’t even get to use the pool 🙄 but overall it’s a nice place.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good staff, excellent breakfast, parking not easy to get access if you check in at first time, but it’s ok.
Stayed 3 nights in Jun 2026